As a company, you may be exempted from complying with the individual requirements of the Accessibility Act for a specific product or service if:
It requires a substantial modification of the product or service to comply with that requirement, so that its basic characteristics need to be changed or the requirement imposes a disproportionate burden on your business in relation to the product or service in question.
It is important to underline that accessibility requirements must always be met to the extent that they do not represent a disproportionate burden or entail a fundamental change. In other words, some accessibility requirements may have to be met (e.g. information on a product’s accessibility functionalities), while other requirements (e.g. a change to a product’s user interface and design) may not have to be met due to one of the two exceptions.
As a company, you are obliged to 1) prepare the assessment and keep the documentation for a period of at least 5 years after the last time a product was made available on the market or the last time a service was provided and 2) notify the Danish Safety Technology Authority of the product/service you wish to exempt here at virk.dk.
